Solution Manager contains best practice processes, aligned with ITIL standards, that support the highest quality maintenance of your SAP systems. Control documentation, system change, testing management and release management, and you have a solid base to continuously improve your system. Add to this, the ability to define business processes, provide production like data to test environments and trace business requirements to test case execution and you have a platform that promotes innovation without disruption.

Solution Manager takes monitoring, alerting and reporting to new levels of sophistication. Combining detailed hardware, application and business process monitoring of SAP and non-SAP systems, provides an unprecedented opportunity to take informed actions before system impact. This keeps your systems more available and allows your team to be proactive, supplying the right amount of system performance when and where it is needed.

Automate routine tasks that currently consume FTE and system resources. Optimise activities such as back-ups and batch processes that free up resources to be better used elsewhere. Simplify the process of root cause analysis to quickly resolve small incidents before they become large problems. Solution Manager facilitates all this so that you can constantly evolve your system support.